Statistical classification of economic activities NACE 2.1 version

This class includes the provision of a combination of day-to-day office administrative services (for example, reception, financial planning, billing and record-keeping, personnel, postal and mailing services, and so on), for others on a contract or fee basis.

This class includes:
- document preparation (e.g. editing, proofreading, typing, word processing and pre-archiving)
- other secretarial support services
- transcription of documents
- letter or resume writing
- provision of mailbox rental services and other postal and mailing services (e.g. pre-sorting, addressing)
- duplicating
- blueprinting
- operation of photocopying machines for photocopying as a self-service
- digitalisation of files (without any further processing of data)
- formatting of e-books
This class also includes support activities for others on a contract or fee basis that are ongoing routine business support functions that businesses and organisations traditionally do for themselves.
Units classified in this class do not provide operating staff to carry out the complete operations of a business. Units engaged in one particular aspect of these activities are classified according to that particular activity.

This class excludes:
- printing of documents (offset printing, quick printing, digital printing, etc.), see 18.12
- pre-press services, see 18.13
- storage of paper files, see 52.10
- courier services, see 53.20
- data processing and digitalisation of files associated with the further processing of data, see 63.10
- storage of data files, see 63.10
- rental of non-equipped offices, co-working spaces and fully-equipped offices, see 68.20
- activities of shared service centres (SSC) with strategic and managerial activities/centralised activities, see 70.10
- developing and organising mail advertising campaigns, see 73.11
- renting of containers to be used as offices, see 77.39
- public stenography services and specialised stenotype services (e.g. court reporting), see 82.99
- archiving of all kinds of documents (in paper or electronic forms), see 91.12